Shipping and Handling
Our normal shipping method is UPS ground. Rates are available for ground. Shipments to more than one address may require additional shipping and handling charges for each location. Orange Printing is not responsible for delays and/or damage incurred during shipping. Shipments are sent “signature required” at your destination. If you elect “no signature required”, your right to all claims for damaged or missing product is void. Orange Printing must be notified of any shipments not received on time, as stated by the carrier. A shipping claim may be initiated by Orange Prinitng. The results of that claim cannot be controlled and is not guaranteed. Title for finished work passes to the customer upon delivery to the carrier at shipping point or upon email of the invoice for the completed work or its segments, whichever comes first.
Payment Methods
We accept online payments using MasterCard, Visa, American Express, Discover, Google Checkout and Pay pal. Full payment including shipping is due before the order will be released to print. We are unable to accept COD orders.
Claims
If your job has defects in workmanship or materials, defects or shortages, Orange Printing must be notified via email within 24 hours of receipt of the order. If no claim is received, both parties agree that the order has been accepted and Orange Printing has satisfied all terms, conditions and order requirements.
Copyright Policy
By submitting your order with Orange Prinitng, you guarantee that the printed matter is not copyrighted by any parties and copyright symbols have not been removed. Materials may or may not have a copyright symbol, but are still entitled to copyright protection. Know your sources before submitting your work for reproduction.
Furthermore, you agree to compensate Orange Printing for all actual costs, liabilities, attorney fees and any other expenses associated with the infringement action.
Terms of Sale
- Online pricing and custom quotes are valid for 30 days and are subject to change without notice.
- All quotes costs and estimates are considered tentative until we receive the job for inspection. Estimates may be revised and the customer will be notified.
- Charges for delivery of materials and supplies from the client or client's supplier to Orange Printing are not included in quotations unless specified.
- Overage or undercount will not exceed 5%.
- Normal Production time on standard orders is 2 - 3 business days after we receive proof approval. Presentation folders, 4 color envelopes and custom die cutting require additional time. Rush requests are handled according to workload and priced accordingly.
- The customer must examine the completed order and notify us of any discrepancies within 24 hours of receipt of order.
- Full payment is due before the order will be released to print.
- Final invoices will be supplied via email. No hard copy will be sent.
- We do not offer cash refunds.
- Samples of your product may be used for sales or marketing purposes.
- Your name will be included in our newsletter and promotional databases.
- Orange Printing does not sell or share any customer information with third parties.
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